We value all our patients at Civas Clinic. Our main goal is to satisfy the needs of the people who trust in us through excellent results. Starting from when you land at the airport till your return journey, we ensure you are well taken care of. The foreign patient’s facilitator will answer all your questions before surgery. The customer care manager will ensure your pick up and accommodation is arranged for two weeks before your arrival. The driver will be at the airport waiting for you when you arrive. The hotel we book our patients in is luxurious, comfortable and safe. On your visit at the clinic, Dr. Civas will be there to guide you through the surgery, explaining to you every step of the way. Hair line design will be done at that time. After the face-to face consultation with Dr. Civas, our hospitable staff will give you alternative options for places to visit, shopping malls and tourist attractions in Ankara. If you have time that afternoon, you can enjoy excursions and shopping in the city or visit cafes in Tunalı area; a famous street with clothes shops, cafes and restaurants.
The following day, you come in for the hair transplant early in the morning as instructed. The medical staff and the doctor will be waiting for you. After a short consultation with the doctor, local anesthesia will be administered and the surgery will begin. Throughout the surgery, you will feel no pain. Dr. Civas will do the surgery himself assisted by 3 other medical staff. Patients normally sleep most parts of the surgery or listen to music, read or chat with staff. Comfort of our patient is our key aim during the surgery. All meals will be provided for you. The surgery takes 7-8 hours.
At the end of the day, Dr. Civas will explain to you about post-op care. A post op care document will be given to you from which you can follow the instructions after the surgery till the results. Medication will also be provided. You should be very careful not to hit your head within the next 5 days. Wear front button shirts that do not go over your head. Sleep with your head elevated facing upwards on two pillows. At the night of the surgery, you are advised to stay in the hotel and have a good rest.
The next day in the afternoon, you are required to come back to the clinic for bandage removal and washing. For the last time, Dr. Civas goes through the post-op instructions again with you, making sure you understand everything. You can then fly back home the next day. The driver will pick you up from the hotel and take you to the airport. We make sure you return home happier than you came in.